Get started

Getting started

From a new account to your first answer. It takes a few minutes, and the only code is one line.

1. Set up your account

  1. 1

    Create your account

    Sign up with an email and a password, then open the confirmation link we email you.

  2. 2

    Create a publishable key

    Open Settings from the account menu at the bottom of the sidebar, and under Publishable keys choose Create publishable key.

    A survey cannot be embedded until this key exists. It is meant to be public — it goes in your pages.

2. Build the survey

  1. 3

    Pick a template

    Choose Create survey in the sidebar. On Choose a template, pick one of the nine templates, or start from scratch.

  2. 4

    Write the questions

    On the Questions tab, reword, reorder or add questions: a 0–10 score, a rating, a choice, or open text. Turn on Allow skipping for anything optional, and use skip logic to send an answer to a later question or end the survey.

  3. 5

    Choose when and where it shows

    On the Display tab:

    • Trigger — On page load, or Manually, from code to open it yourself.
    • Delay — seconds to wait before it opens.
    • Ask each person only once — on by default.
    • Pages — URL rules; leave empty for every page with the snippet.
    • How many people see it — the share of visitors asked.

    Appearance sets the colours, corners, width and position to match your product. Save when you are done.

3. Put it live

  1. 6

    Paste the snippet

    Choose Embed on the survey. Embed this survey shows the snippet with your key and the survey’s id filled in. Paste it before </body> in the pages you want to ask on — once, in a shared layout, is usually enough.

  2. 7

    Publish

    Choose Publish. The survey goes live on every page that carries the snippet and matches its targeting. From the same place you can Pause it, Resume it, or Close survey when you have heard enough.

index.html

<script src="https://app.myrespondo.com/embed.js"
        data-key="rsp_pk_…"
        data-survey="…"
        defer></script>

4. Read the answers

Overview keeps the totals — surveys, how many are live, responses and completion — beside the most recent answers. Responses lists every answer as it arrives.

For the breakdown per question — the answer split, rating averages, NPS and sample open answers — ask your assistant through the MCP server.

Not seeing the survey on your page? Check that it is published, that the page matches its Pages rules, and that you are inside How many people see it. If you already answered, it will not show again in that browser.

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