Net promoter score (NPS). Measure loyalty with the 0–10 recommend scale.
Use it when
- You want one number to track loyalty over months.
- You want to know who your promoters and detractors are, and why.
Use this template
Create your account, then pick Net promoter score (NPS) when you make a survey.
The questions. Every one can be reworded, reordered, made optional or branched on.
Question 1 · 0–10 score
How likely are you to recommend us to a friend or colleague?
Question 2 · Open text
What's the main reason for your score?